Lisa Holocker

Service Consultant

 

CURRENT DUTIES:

 

Assist current clients and new clients in implementation and servicing of group benefit plans 
Maintain relationships with carriers in the industry and stay abreast of legislation pending and passed
Conduct employee meetings and resolve claim and billing issues
 

PROFESSIONAL SPECIALTIES:

 

Employed in the healthcare industry since 1991 with experience in the administration and analysis of healthcare regulations
Thorough knowledge of the healthcare industry with an emphasis on problem solving and customer service
 

EXPERIENCE:

 

2004 - Present      Service Consultant, Knezevich & Foerster, LLC

2000 - 2004         Employers Select Plan as Implementation Supervisor,     ensuring the sale and enrollment of all new individual and group business in a timely manner

1991 - 2000          Central Reserve Life (CERES), as a Customer Service Rep, Account Technician and Business Analyst

 

EDUCATION:

 
  • Medical Terminology I & II
  • HIAA A & B
  • ICA I
  • LOMA I Training & Management Development
  • Licensed - Life, Health, Accident, HMO
   
Back