Primary Contacts

(216) 901-0700

(Click on names below for more information)

 

   
Sue Foerster, CEBS - President and Owner, 23 years experience (extension 25)
  As a Certified Employee Benefits Specialist, Sue works closely with her clients to assist them in the evaluation and communication of their employee benefit package.  She maintains excellent contact with carriers/TPA's to better serve her clients at the time of a new sale and on-going renewals.  Described by carriers as "demanding", she does the best thing for the client and therefore has many long time clients.  Having been a representative at Blue Cross of Ohio for 6 years, she is well aware of the view of the insurance company and therefore becomes an important liaison between the client and their carrier or TPA.  She lives in Brecksville with her two children, Kimberly and Andy.
    Kathy Lavelle - Senior Service Consultant, 19 years experience (extension 26)
 
Kathy's experience at UNICARE/Massachusetts Mutual Life Insurance Company brings unparalleled skills in the interaction with policyholders and brokers.  As a Senior Service Consultant at Knezevich & Foerster, Kathy regularly conducts employee meetings and resolves claims and billing issues.  She assists new and current clients in the daily servicing of their benefit plans.  Her greatest asset is her ability to solve problems in a precise and timely manner.  Kathy lives in Fairview Park with her husband Pat.
    Lisa Holocker - Service Consultant, 15 years experience (extension 24)
  Lisa has vast experience in servicing clients and working with insurance carriers to solve client service issues.  She has held supervisory positions in the service and implementation of all sized groups.  Lisa is a native Clevelander who currently lives in Brooklyn.